Terms Of Use

13. Direct Debit Services

Where a Customer pays by Direct Debit:

  • The Customer authorises My Lawn to collect amounts due under the agreed service plan.
  • The Customer further authorises My Lawn to collect payment for any additional services, treatments, products or works requested by the Customer and carried out by My Lawn.
  • Such additional charges may include, but are not limited to, hard surface treatments, lawn renovations, overseeding, aeration, scarification, top dressing, pest control treatments and other one-off services.
  • Unless otherwise agreed, payment for additional services may be collected via the Customer’s existing Direct Debit instruction following completion of the work.
  • My Lawn will provide details of any additional charges through a quotation, service report, invoice or other written communication before collection where reasonably practicable.
  • Cancellation of a Direct Debit instruction does not cancel any debt owed.
  • Any services already supplied remain payable in full.

Upon cancellation, any outstanding balance becomes immediately due.